Security Statement

 

 

Security

 

Your transactions are absolutely safe. Pioneer Community Bank works with cutting-edge technology partners to ensure that the most secure environment is made possible for our valued customers. We offer you worry-free Internet banking. You can be completely confident of the following security measures:

 

Secure Communications

 

Our system ensures that data-exchanged between your PC and our computer networks are encrypted with 128-bit encryption – the strongest encryption available. Encryption is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to ‘encrypt’ or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature included.

 

Secure Environment

 

Our computer system does not connect directly to the Internet. It is isolated from the network via a ‘firewall.’ A firewall is a combination of software and hardware products that designate parameters, and control and limit the access that outside computers have to the banks’ internal networks and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.

 

Secure Login

 

User IDs and passwords are isolated from the Internet by being stored on Pioneer Community Bank’s Data Service Bureau’s computers. This way, the passwords and IDs can never be accessed or downloaded by anyone on the Internet. Additionally, user passwords can vary from six to twelve characters, which means the chance of randomly guessing a password is less than one in several hundred million! The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the ‘hacker’ from gaining access to our system, thus protecting your accounts.

 

Your Password

 

You will be responsible for maintaining one of the most important security measures: your password. When you receive your Pioneer Community Bank online banking password, be sure to keep it a secret. Memorize it, or write it down and keep it in a safe place. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security.”

 

Multifactor Authentication

 

Recently an additional layer of security and fraud protection has been added to help prevent identity theft. Now when you signup for Internet banking you will be required to establish a security image and three security questions. Your security image will help to confirm that the website you are visiting is authentic and your passcodes will serve as a second layer of security to verify your identity on non-registered computers.

Contact Us

 

For questions concerning Online Banking please call us at 1-304-938-5322 from 8:30am to 4:30pm Monday through Friday.

 

5229 Coal Heritage Road, Iaeger, WV 24844-0368

Phone: (304) 938-5322

Email: customerservice@pioneercb.com

Using Pioneer Community Bank’s

Online Banking is easy with no special software required.

By using Online Banking you can:

  • Access your information anywhere
  • Transfer funds
  • Make loan payments
  • Print account statements
  • Best of all “IT’S FREE

Online Banking Login:

 



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