Product offers, Interest Rates, Annual Percentage Yields and all terms and any other information provided on this web site are subject to change without notice. Pioneer Community Bank does not guarantee the completeness or accuracy of the information provided herein. The information provided to you using calculators is based on your input and is presented as an estimate solely for your information. The results are not guaranteed to be accurate and are in no way offered or guaranteed by Pioneer Community Bank. Information presented on the site regarding any product offering of Pioneer Community Bank does not constitute a commitment to provide services. The required disclosures will be mailed to users who open an account or upon request. We urge you to verify current information by calling (304) 938-5322.
Using Pioneer Community Bank’s On-Line banking is easy with no special software required. By using On-Line banking you can:
- Access your information anywhere or anytime
- Transfer funds
- Make loan payments
- Print account statements
- Best of all “IT’S FREE”
For questions concerning On-Line banking please call us at 1-304-938-5322 from 8:30am to 4:30pm Monday through Friday.
For access ID or password help, including forgotten ID and/or passwords please call our Operations Department at 1-304-938-5322 from 8:30am to 4:30pm Monday through Friday.
With Access 24, Pioneer Community Bank’s 24-Hour Banking Service, Your account information is at your fingertips.
This convenient, automated phone system enables you to bank 24 hours a day, seven days a week by calling our toll free access number 1-866-927-8494.
By dialing this number on your touch-tone telephone, you may then quickly and easily access your account information, make transfers and pay loan payments.
For more information click here.
FAQs For Advanced Online Authentication
|Quick Reference Guide|
Advanced Online Authentication protects you from accidentally or unknowingly revealing your user ID and password to an imposter or a fraudulent website. By entering your User ID and clicking validate, we are able to provide you with your image and caption. If the image presented is the one that you selected, you can feel secure in entering your password to proceed. In addition, if someone does get your user ID and password and attempt to login, they will be using a computer that you did not register, therefore, the system will present the user with challenge questions. Since they will not know the answers to the questions that you provided during the set up process, they will be turned away and the financial institution will be notified.
This is to help verify that it's really you signing in. There are several reasons why you might be challenged. These challenge questions are meant to keep imposters out because only you know the answers to these questions.
Some reasons might be:
- You are logging in from a different computer
- You are logging in from a different browser
- Your token is missing from your computer because you cleared all the cookies on your computer or your cookie/token disappeared
- You incorrectly types your User ID on the first attempt
If you are challenged, answer the question with the correct answer, and you are correctly shown your image.
10. What if I share my computer with someone who has their own account? Can we both login from the same machine?
Yes, to make the change, simply click on the Change Passmark link under ‘My Profile’ on the Online Banking menu bar. If you are having difficulty, you can contact the financial institution for assistance.